Are you planning to fly with Qatar Airways but need wheelchair assistance? Look no further! The airline provides exceptional wheelchair services for passengers with disabilities. Adding wheelchair assistance to your booking is easy. It can be done online or by contacting the airline’s customer service team.
If you need assistance on how to add wheelchair assistance in Qatar Airways, dedicated staff will be there to help. You can rest assured that you will receive the highest level of care and support throughout your journey. The airline also provides special assistance to passengers with visual or hearing impairments. So, don’t let mobility issues hold you back from exploring the world.
What is Wheelchair Assistance?
Wheelchair assistance is a service provided by airports to passengers with disabilities or mobility issues. It involves the use of a wheelchair or other mobility aid, along with an attendant, to help the passenger move through the airport terminal. The attendant can also assist with checking in, security, boarding, and disembarking from the aircraft. The service is free of charge and can be requested by any passenger with a disability or mobility issue.
Types of Wheelchair Assistance
The airline is committed to providing seamless travel experiences for passengers with disabilities. They ensure this by offering different types of wheelchair assistance to meet the unique needs of our passengers.
Manual Wheelchair Assistance
Manual wheelchair assistance is available for passengers who can propel themselves. Airport staff can assist with the check-in process, security screening, and boarding.
- Passengers must inform the airline at least 48 hours before their flight
- Manual wheelchairs must meet the size and weight requirements of the aircraft
- Airport staff will provide assistance at designated points throughout the airport
- Passengers must be able to transfer themselves in and out of their wheelchair
Electric Wheelchair Assistance
They also provide electric wheelchair assistance for passengers who require a motorized wheelchair to move around. Their airport staff can assist with the check-in process, security screening, and boarding.
- Passengers must inform the airline at least 48 hours before their flight
- Electric wheelchairs must meet the size and weight requirements of the aircraft
- Passengers must ensure their electric wheelchair is in good condition and has enough battery life for the duration of the flight
- Airport staff will provide assistance at designated points throughout the airport
- Passengers must be able to transfer themselves in and out of their wheelchair
Stretcher Assistance
They also offer stretcher assistance for passengers who are unable to sit upright for the duration of the flight. They assist with the check-in process, security screening, and boarding.
- Passengers must inform the airline at least 72 hours before their flight
- A medical certificate is required from the passenger’s treating physician
- The stretcher must meet the size and weight requirements of the aircraft
- A medical escort may be required depending on the passenger’s medical condition
- Airport staff will provide assistance at designated points throughout the airport
Special Assistance for Deaf and Hard of Hearing Passengers
Airways provides special assistance for deaf and hard-of-hearing passengers. The airport staff can assist with the check-in process, security screening, and boarding.
- Passengers must inform them at least 48 hours before their flight
- The passenger’s hearing aid must be switched off during take-off and landing
- Sign language interpretation services are available upon request
- Written communication may also be used to assist with communication
Special Assistance for Blind and Visually Impaired Passengers
Special assistance is provided for blind and visually impaired passengers. Airport staff can assist with the check-in process, security screening, and boarding.
- Passengers must inform the airline at least 48 hours before their flight
- Guide dogs are permitted on board
- Braille safety cards and safety briefings are available upon request
- Airport staff will provide assistance at designated points throughout the airport
Tips for Requesting Wheelchair Assistance at the Airport
Here are some tips to keep in mind when requesting wheelchair assistance at the airport:
- Make sure to request wheelchair assistance when booking your flight, to ensure that the necessary arrangements can be made.
- Be as specific as possible when providing information about your needs. This will ensure that the right type of assistance is provided.
- Give yourself plenty of time to arrive at the airport and check-in. This will avoid rushing and ensure that assistance is provided in a timely manner.
- If you need any additional assistance or have any concerns, do not hesitate to communicate with the staff providing assistance.
- If you need any medical equipment, such as oxygen tanks or breathing machines, make sure to bring them.
- Make sure to pack any essential items. Including medication or extra clothing, in a carry-on bag in case of any delays or lost luggage.
How To Book Wheelchair Assistance In Qatar Airways?
If you require wheelchair assistance, you can request it ahead of time. You can request wheelchair assistance online or offline, depending on your preference. Here are the steps you can follow to request wheelchair assistance using both methods.
How To Add Wheelchair Assistance In Qatar Airways Online?
Want to know how to add wheelchair assistance in Qatar Airways online? Then you must follow the steps mentioned below:
- Go to the Qatar Airways official website and look for the “Manage Booking” or “My Trips” section.
- Select your booking by entering your booking reference and last name or by signing in to your account.
- Look for the option to request special assistance and select it.
- Provide details about your disability or mobility needs, the type of assistance you require, and any other relevant information.
- Submit your request online.
- You should receive a confirmation email or message that your request has been received and is being processed.
How To Get Wheelchair Assistance in Qatar Airways Offline?
If you prefer to request wheelchair assistance offline, you can do so by calling customer service directly. Here are the steps on how to get wheelchair assistance in Qatar Airways offline:
- Look up contact information and call their customer service directly.
- Let the representative know that you require wheelchair assistance and provide any necessary details about your disability or mobility needs.
- Provide information about your flight, including the flight number and departure time.
- The representative should confirm your request and provide you with any additional information or instructions.
Frequently Asked Questions
Yes, wheelchair assistance is offered to passengers with disabilities or limited mobility.
You can request wheelchair assistance during the booking process. You can also contact customer service at least 48 hours before your flight.
No, there is no fee for wheelchair assistance.
Yes, they allow passengers to bring their own wheelchair on the flight, and it will be stored in the cargo hold.
Yes, they can provide a wheelchair for you if you do not have your own.
Once you arrive at the airport, you can inform the staff that you require wheelchair assistance. They will guide you through the airport.
Yes, they can provide assistance during a layover, including wheelchair assistance and help with connecting flights.
Yes, you can request wheelchair assistance for your companion as well, but you must notify the airline in advance.
They can provide both manual and electric wheelchairs, as well as assistance with boarding, deplaning, and navigating the airport.
Yes, passengers who require wheelchair assistance will typically receive priority boarding. It will ensure that they have enough time to get settled before the flight departs.
