How To Add Wheelchair Assistance Delta?

If you or someone you know requires wheelchair assistance while traveling on Delta Airlines, you’re in luck! Delta offers a variety of accommodations to ensure all passengers can travel comfortably and stress-free. There are people with temporary or permanent disabilities. The airline’s trained professionals are ready to provide you with personalized assistance every step of the way.

In this guide, we’ll walk you through how to add wheelchair assistance Delta. From booking your flight to arriving at your final destination, we’ll cover everything you need to know. It will make your travel experience as smooth as possible. With a commitment to accessibility and customer service, your needs will be taken care of throughout your journey. So sit back, relax, and let us help you navigate the process of requesting wheelchair assistance on Delta.

Wheelchair Assistance Services Offered by Delta Airlines

Delta Air Lines provides a range of wheelchair assistance services to help passengers with mobility impairments to travel with ease and comfort. These services are designed to ensure that passengers with disabilities can enjoy the same level of service and care as all other passengers. In this section, we’ll look at the various wheelchair assistance services offered by Delta.

Meet and Assist Service

It is designed for passengers who need assistance getting to and from the gate. As well as navigating through the airport. This service is provided by wheelchair assistance team. They will meet you at the airport and help you with everything you need.

The Meet and Assist service includes:

• Assistance with check-in and boarding
• Escort to and from the gate
• Assistance with security checkpoints and customs
• Assistance with baggage claim and ground transportation
• Assistance with connecting flights

Boarding and Disembarking Assistance

This assistance is provided for passengers who need help getting on and off the aircraft. It includes the use of an aisle chair. It is a specially designed wheelchair that fits down the narrow aisle of the aircraft. A member of wheelchair assistance team will assist you with boarding and disembarking the aircraft and getting to your seat. Additional assistance, such as help with lifting or transferring can be arranged with a personal care attendant to assist you. This service is available at no additional cost.

On-Board Assistance

Flight attendants are trained to provide assistance to passengers with disabilities during the flight. They can help with tasks such as getting up to use the restroom. Along with it includes, retrieving items from the overhead bin, and providing additional blankets or pillows. If you require additional assistance during the flight, such as medication, you et a personal care attendant to accompany you. This service is available at an additional cost.

Wheelchair-Accessible Aircraft

It includes several wheelchair-accessible aircraft that are designed to provide a comfortable and safe travel experience for passengers with disabilities. These aircraft are equipped with features such as wider aisles, accessible lavatories, and special seating arrangements. It will accommodate passengers with mobility impairments. If you require a wheelchair-accessible aircraft, be sure to make your request when booking your flight.

Service Animals

The airline welcomes service animals on board its aircraft and provides accommodations to ensure their comfort and safety. If you plan to travel with a service animal, be sure to inform them at the time of booking. You must atleast inform 48 hours before your flight. They require documentation confirming that the animal is a trained service animal. It will also confirm that you have the necessary paperwork to travel with the animal. In addition, the animal must be properly harnessed or leashed and must remain under your control at all times.

Special Meals

A variety of special meals are offered for passengers with dietary restrictions or food allergies. If you require a special meal, request at the time of booking or at least 48 hours before your flight.

Delta’s special meal options include:

• Gluten-free meals
• Vegetarian and vegan meals
• Kosher meals
• Halal meals
• Diabetic meals

Medical Oxygen

If you require medical oxygen during your flight, they can provide it for you. You’ll need to make your request at the time of booking or at least 48 hours before your flight.

Delta’s medical oxygen service includes:

• Oxygen tanks and regulators
• Battery-powered concentrators
• 24-hour customer service support

Self-Propelled Wheelchairs

These wheelchairs are available at all the airline’s airports. They are designed for passengers not able to move around & require assistance with long distances or walking long distances. The wheelchairs are lightweight and easy to maneuver, and can be used throughout the airport.

Electric Wheelchairs/Scooters

The airline allows passengers to bring their own electric wheelchairs or scooters on board. They are allowed to bring as long as they meet certain size and weight requirements. Notify them at least 48 hours in advance if they plan to bring an electric wheelchair or scooter on board.

What to Expect on the Day of Your Flight?

On the day of your flight, Delta’s wheelchair assistance team will be waiting for you at the airport. Here’s what you can expect:

• Arrival at the Airport: When you arrive at the airport, look for the signs indicating the wheelchair assistance meeting point. This is usually located near the check-in counters or at the entrance to the airport.
• Check-In: After reaching assistance meeting point, a representative will assist you with the check-in process. They’ll help you check your luggage, print your boarding pass, and answer any questions you may have.
• Boarding the Aircraft: When it’s time to board the aircraft, assistance team will escort you to the gate. They’ll help you board the aircraft and get settled in your seat.
• In-Flight Assistance: During the flight, the flight attendants will be available to assist you with anything you need. It includes getting up to use the restroom or getting something from the overhead bin.
• Disembarking the Aircraft: When the flight has landed, assistance team will be waiting for you at the gate. They’ll help you disembark the aircraft and retrieve your luggage from the baggage claim area.
• Exiting the Airport: Assistance team will escort you out of the airport and to your transportation or next gate if you have a connecting flight.

When to Request Wheelchair Assistance?

Passengers requiring wheelchair assistance make their request as early as possible. Ideally, you should make the request at the time of booking or at least 48 hours before your scheduled departure. This will give them ample time to make the necessary arrangements and ensure that your needs are met. However, if you find yourself in need of wheelchair assistance at the last minute, don’t worry. Their dedicated team of professionals will do everything they can to accommodate your request. Even if it is made within 48 hours of your flight.

How To Request Wheelchair Assistance On Delta?

If you require wheelchair assistance, there are several ways to request it. You can do it through website, mobile app, email, phone, and at the airport. In this guide, we will walk you through the step-by-step process of how to add wheelchair assistance Delta Airlines.

How To Add Wheelchair Assistance In Delta Via Website?

Requesting wheelchair assistance through Delta’s website is a quick and easy process. Here’s how:

• Go to the website, www.delta.com, and click on the “Flight” tab.
• Enter your departure and arrival cities, travel dates, and the number of passengers. Then, click on “Search.”
• On the “Passenger Information” page, click on the “Special Services” tab.
• Select “Wheelchair Assistance” from the dropdown menu.
• Choose the type of assistance you require, such as a wheelchair or an aisle chair, and click on “Continue.”
• Complete your booking and confirm your request for wheelchair assistance.

How To Request Wheelchair Assistance At Delta Through Mobile App?

Their mobile app is a convenient way to request wheelchair assistance while on the go. Here’s how:

• Download the mobile app on your smartphone.
• Log in to your account or create a new one if you don’t have one.
• Tap on the “Flight” icon and enter your departure and arrival cities, travel dates, and the number of passengers.
• On the “Passenger Information” page, tap on the “Special Services” tab.
• Select “Wheelchair Assistance” from the dropdown menu.
• Choose the type of assistance you require and click on “Continue.”
• Complete your booking and confirm your request for wheelchair assistance.

How To Request Wheelchair Assistance Delta Through Email?

If you prefer to request wheelchair assistance through email, you can contact Assistance team at specialassistance@delta.com. Here’s how:

• Compose an email to specialassistance@delta.com.
• Include your name, flight details, and the type of assistance you require.
• Send the email and wait for a response from Special Assistance team.

How To Book Wheelchair Assistance In Delta Through Phone?

If you prefer to speak to someone directly, you can request wheelchair assistance by calling Assistance team. Here’s how:

• Call the special assistance team on their official number.
• Follow the prompts to reach Special Assistance team.
• Provide your name, flight details, and the type of assistance you require.
• Confirm your request for wheelchair assistance.

How To Get Wheelchair Assistance At Airport Delta?

If you did not request wheelchair assistance before your flight, you can still request it at the airport. Here’s how:

• When you arrive at the airport, go to the check-in counter.
• Inform the representative that you require wheelchair assistance.
• The representative will provide you with a wheelchair and assist you through security and to your gate.
• Once you arrive at your destination, a representative will meet you with a wheelchair and assist you to baggage claim or ground transportation.

Tips On how to add wheelchair assistance delta

They offer a range of wheelchair assistance services to passengers with mobility needs. These services are designed to make the airport experience more comfortable and convenient. Here are some tips to help you make the most of wheelchair assistance services:

Request Assistance Early

As mentioned earlier, it is important to request wheelchair assistance services as early as possible. Preferably at the time of booking or at least 48 hours before your scheduled departure. This will give them enough time to arrange for the appropriate level of assistance. They will  ensure that everything is in place for a smooth and comfortable journey.

Know Your Options

The airline offers different types of wheelchair assistance services to meet the needs of different passengers. Here are some of the options:

• Wheelchair Assistance to and from the Gate: This service is available to passengers who have difficulty walking long distances but are able to board and disembark the aircraft on their own.
• Wheelchair Assistance to and from the Aircraft: This service is available to passengers who require assistance boarding and disembarking the aircraft, but are able to walk short distances.
• Wheelchair Assistance to and from the Aircraft with Lifts: This service is available to passengers who require assistance boarding and disembarking the aircraft and need to be lifted into their seats.
• Electric Cart Assistance: This service is available to passengers who have difficulty walking long distances and prefer to be transported in an electric cart.

Communicate Your Needs

When you request wheelchair assistance services, make sure you communicate your needs clearly to the representative. Let them know if you need assistance with boarding and disembarking the aircraft. If you require a lift, or if you prefer to be transported in an electric cart. The more information you provide, the better airline will be prepared to provide the appropriate level of assistance.

Arrive Early

When you are traveling with a mobility aid, it is important to arrive at the airport early. This will give the assistance team enough time to assist you with the check-in process and escort you to the gate.

Stay in Communication

If you have any concerns or questions about your wheelchair assistance services, don’t hesitate to ask the representative for assistance. They are there to help you and ensure that your journey is comfortable and stress-free.

Be Prepared for Security Screening

When you pass through security screening, you may be required to transfer from your wheelchair to a screening chair. Make sure you have any necessary documentation or medical equipment with you. Inform the security officer of any special needs you may have.

Stay Informed of Flight Updates

Stay informed of any flight updates or changes that may affect your wheelchair assistance services. Make sure you have up-to-date information on your flight’s status, gate location, and any other relevant details.

Frequently Asked Questions